Updating files on itunes and troubleshooting

If your PC or Mac is running security software with a firewall, it may be blocking your computer’s ability to share music files with Sonos.

For example, if you’ve shared your “i Tunes Music” folder with Sonos, but you’ve purchased and downloaded a song from a different source (like Amazon), the file may be sitting in your “Downloads” or “Amazon MP3” folder.You can find instructions on how to configure your firewall with Sonos in this article.Make sure that your firewall is properly configured for use with Sonos, then try adding or using your music library once more.Sonos sorts and categorizes your music tracks based on how they’re tagged with metadata.A track’s metadata specifies organizational labels for the song, like its Title, Artist name, Album name, and so on.

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